Saturday, August 29, 2015

Rakhi Emotions-From my pen

This past week, the India-Gift team worked around the clock to send rakhis, rakhi with cakes, rakhi with chocolates and a whole lot of rakhi gifts everywhere in India. Our young team was new to this and we innovated in our own style to ensure all deliveries were made on time.

From pleading to a cake vendor to deliver rakhis in BeguSarai to chatting late in the night with patrons bribing us with extra money to take last minute vendors. From finding a good samaritan in Gangtok who drove 25 kilometres to deliver chocolates and rakhi to striking gold in our Senior Web Developers Uncle who delivered a rakhi bouquet 2 hours away in Hazipur. We did everything we could to ensure everyone who placed their interest in India-Gift to share their sibling love got their dues.

We packed the gifts, we decorated them with bows and knots. We sampled the cupcakes, shopped for hundreds of rakhis and haggled for the free rolli-tikka.We scribbled on the greetings, sometimes even adding an extra 'dearest' somewhere. We indulged our customers in chat while we checked whether their orders had reached. We ran the show for the first time and had heaps to learn. 

The thing that stood out for me was the 'Greetings'. The single line expressions that we were earlier typing and sending were changed at my behest. Typed notes aren't personal, I thought. Thus I decided to write down each single note that went down with our gifts. From Dear Bhai, Enjoy the chocolates to I miss you Bhaiya to Next year Rakhi together, Chotu. I almost chocked writing some of them. There were some which didn't have any greeting. Those I decided to add myself. I thought all brothers and sisters deserve a loving note. It was very sweet and overwhelming to see how siblings connect. Personally, it was an insight for me into how relationships work. How we as an Indian society celebrate our relations and occasions. An extremely pleasing experience and a satisfied feeling at the end of the day that we had done our bit in bringing people together.

The week occupied us so much that perhaps the whole team forgot that we also had brothers and sisters. Thus for all our team who perhaps didn't send a rakhi or a gift for their brother or sister because they were too busy bringing other's greetings together, I apologise. It was a thrilling ride seeing everyone work like they did. If we keep the same energy and will to deliver love everywhere, I'm sure we are going places soon.


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